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I have worked with Roger for 10 years and Uncommon Expert since its inception. I can only describe the business as being the ninja of IT support. They work quietly and effectively in the background ensuring your continued protection but they then jump into action when there is an unforeseen issue to rectify it quickly and at the lowest possible cost. I couldn't recommend them more highly!!
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I worked with Roger for many years whilst he was with M&P, and have subsequently used his services at Uncommon Expert. He is knowledgeable, helpful, quick to respond and patient in his explanations of slightly more complex problems - he is also very fair in his pricing policies. Wouldn't hesitate to recommend.
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Roger knows more than I ever knew there was to know about IT and websites. He will work magic with your website and anything else technical that you need help with. His motto of 'I work with IT so that you don't have to' is perfect. Roger is the perfect solution for people like me, a small business owner with a limited world of IT. Not only does he have a wealth of knowledge and expertise, he communicates it calmly and kindly without any sign of exasperation at my limited knowledge. Roger is indeed the uncommon expert, but he is more than that, he is a pleasure to work with.
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I have known/worked with Roger for around 10 years. He is the man I turn to when I have any IT problems outside of the scope of my knowledge. He is always there to assist and I would recommend his services.
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