Uncommon Expert

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07975 944801

- Roger@Uncommon.Expert

Leave Your IT Troubles With Me!

I believe:

Companies are not a resource to exploit, they are run by people who would like to pay a fair price for good service.

It’s much better to know what you want to actually achieve and deliver that. Which may involve more time spent at the start, but benefits both of us.

The experience I have gained in my career has given me a focus on providing solutions that will be a good fit for you. Meeting your technical and financial requirements.

The skills I have developed working in the distribution, telesales, insurance, hospitality, and services sectors are all readily transferable to your needs.

IT Skills & Experience, and other Technobabble a lot of people are likely not interested in:

Master of Science in Information Technology – University of Liverpool
PRINCE2 Practitioner

Hardware / Services:
Office 365 For Business – Management, 3COM / Cisco ethernet switches, Alcatel Phone System, ASDL / ISDN / WAN Circuits, HP3000 Servers, IBM Blade Centre, Misc routers, Mitel Phone system, SAN in blade centre, WatchGuard Firewall / VPN, Wireless 802.x, Voice Recorder / Retrieval, RF based barcode scanners, Sniffer Network Analyser, SurfControl – RiskFilter, Acronis Backup / Recovery, Data / Phone Patching, Desktop / Server Support, Android / Blackberry connectivity

Desktop:
Eclipse Call Management, GEIS EDI System, IBM Director, Kewill EDI system, MS / DR DOS, Microsoft Office, PCAnywhere / RDP / VNC, WhatsUp Gold Network Monitor, Microsoft Windows

Server:
WordPress, Microsoft Active Directory, Microsoft Commerce Server, DoubleTake Replication, Microsoft Exchange Server, Microsoft ISA Server, Microsoft Sharepoint, Microsoft Small Business Server, Microsoft SQL Server, Veritas Backup Exec,Virtualization using VMWare, Citrix, RDP & Microsoft Virtual Server, Microsoft Windows Server, ZetaFax Broadcast, Citrix / Terminal Services, Lotus Notes, Google Cloud services, NAS (SAN), Networking (LAN, WAN, TCP/IP), Sage accountancy software, Symantec Anti Virus Suite.

Programming:
COBOL, CSS / JavaScript / HTML / XHTML / XML / PHP, Java, PERL, Speedware 4GL, Microsoft Visual Basic, Microsoft Visual Developer Tools Patch management and software deployment
Configuring (and developing software for) fixed, wireless and RF based barcode scanners

Roger

Roger Cook

MSc(IT) MBCS

An Uncommon Expert, Providing Both IT And Business Awareness In A Holistic Manner Without The ‘Hard Sell’.

BCS Professional Member

Roger@Uncommon.Expert

Uncommon.Expert Limited
Registered Office: 13 Darent Court, Basingstoke RG21 4DH.
Registered in England and Wales, company number: 12915446

Jonathan Evans
Jonathan EvansConsultant
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I have worked with Roger for 10 years and Uncommon Expert since its inception. I can only describe the business as being the ninja of IT support. They work quietly and effectively in the background ensuring your continued protection but they then jump into action when there is an unforeseen issue to rectify it quickly and at the lowest possible cost. I couldn't recommend them more highly!!
Bruce Compton
Bruce ComptonDirector at Jel Drive Limited
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I worked with Roger for many years whilst he was with M&P, and have subsequently used his services at Uncommon Expert. He is knowledgeable, helpful, quick to respond and patient in his explanations of slightly more complex problems - he is also very fair in his pricing policies. Wouldn't hesitate to recommend.
Penny Metcalf
Penny MetcalfOwner, Mindfulness Training
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Roger knows more than I ever knew there was to know about IT and websites. He will work magic with your website and anything else technical that you need help with. His motto of 'I work with IT so that you don't have to' is perfect. Roger is the perfect solution for people like me, a small business owner with a limited world of IT. Not only does he have a wealth of knowledge and expertise, he communicates it calmly and kindly without any sign of exasperation at my limited knowledge. Roger is indeed the uncommon expert, but he is more than that, he is a pleasure to work with.
Albert S Johnson
Albert S JohnsonDirector
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I have known/worked with Roger for around 10 years. He is the man I turn to when I have any IT problems outside of the scope of my knowledge. He is always there to assist and I would recommend his services.
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